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Heating and Furnace Repair in Rockwall, TX

Rockwall’s 2000s homes are reaching the age of the first major furnace or heat pump repair. Here’s what to check when the heat stops, and what to do first if you smell gas.

Rockwall heating: what to check first

  • Error light. Count the blinks on the furnace board.
  • Filter.
  • Furnace switch and door panel.
  • Power. If the whole house is dark, report the outage to your electric delivery company (it’s on your bill) before you call an HVAC company. Some systems wait before restarting after power returns, so give it a little time.
  • Gas smell. If you smell gas, leave the house first, then call 911 and your gas utility from outside. Don’t touch the thermostat or light switches on the way out.

Still cold? Call 972-423-0012, 24/7.

Rockwall heating repairs we see most

  • Inducer motors and pressure switches.
  • Flame sensors.
  • Heat pump defrost controls.
  • Control boards.
  • Igniters on 15- to 25-year-old furnaces.

Read heat pump vs. furnace, furnace short cycling and how to prepare for winter.

Rockwall homes and what their age means for your system

Rockwall grew fastest in the 2000s, which built about 35% of its homes. The Census puts the median at 2003, and about 78% of homes are single-family detached houses.

The Census counts about 19,328 homes in Rockwall. Here’s how they break down by decade built:

Built Share of homes What we often find
Before 1980 About 8% Older homes around downtown Rockwall, with equipment replaced several times.
1980s About 14% About 40 years old; often on a third outdoor unit.
1990s About 15% About 30 years old; most are on a second system.
2000s About 35% Rockwall’s biggest decade. Original systems are 15 to 25 years old.
2010 and later About 27% Newer homes, mostly R-410A or newer refrigerants.

The house’s age doesn’t tell you the system’s age. The data plate on the outdoor unit does, and it’s the first thing we read.

Because so many Rockwall homes went up in the 2000s, a lot of original builder systems are now 15 to 25 years old. That’s when an outdoor unit or furnace failure turns into a replacement question. Rockwall draws a clear line here: repairing an AC unit, such as replacing a coil or contactor or adding refrigerant, doesn’t need a permit, but replacing the condensing unit or the heating unit does. Knowing which side of that line your job falls on helps you compare quotes.

Rockwall permits for HVAC work

  • Repairs to air conditioning units, such as replacing the coil or contactors, or charging the unit with refrigerant, don’t require a permit. When the condensing unit or the heating unit is replaced, a permit must be obtained.
  • A licensed HVAC contractor must get the permit and do the work. Texas allows homeowners to install a system on a home they own, live in and homestead through Rockwall Central Appraisal District, but recovering refrigerant takes a licensed contractor, and rental properties must use one.
  • Contractors register through the City’s CityWorks portal, where inspections are also scheduled. Building Inspections: 972-771-7709.
  • The City of Rockwall requires a permit for all HVAC installations.

Dallas Heating and Air Conditioning is registered with the City of Rockwall as a mechanical contractor. For a replacement, we pull the permit and schedule the inspection.

Rockwall requires a licensed HVAC contractor whenever refrigerant is recovered from a unit, even if a homeowner is doing the rest of the work on a homesteaded house. On heat pumps, that comes up often.

Refrigerant and efficiency rules that affect your decision

R-22. The EPA ended the manufacture of new R-22 equipment in 2010 and the production and import of R-22 itself on January 1, 2020. An R-22 system can keep running, but it can only be recharged with recovered or reclaimed R-22. A large leak on an R-22 unit is often the point where replacement makes more sense than repair.

SEER2. Since January 1, 2023, Department of Energy rules require new split-system central air conditioners installed in the Southeast region, which includes Texas, to meet at least 14.3 SEER2 under 45,000 Btu/h and 13.8 SEER2 at 45,000 Btu/h and up. New split heat pumps nationwide must meet 14.3 SEER2. See SEER vs. SEER2.

Heat pumps. A heat pump is also your air conditioner, so the same rules apply, and a failed heat pump can take out heating and cooling at once. See heat pump repair.

How a Rockwall repair visit works

  1. You call. We answer 24/7.
  2. Safety first. On a gas furnace, we check venting, the flame and the gas connection before anything else.
  3. Diagnosis. A NATE-certified technician tests ignition, safeties, controls and airflow.
  4. Written price. Upfront written pricing before any work starts.
  5. Repair and test. We run a full heating cycle and confirm the safeties work.

Call right away if

  • A carbon monoxide alarm: get everyone outside and call 911
  • A furnace that makes a loud bang when it lights
  • No heat in freezing weather, especially with vulnerable people in the house
  • Any smell of gas: leave first, then call

Upfront written pricing before any work starts

No heating repair starts until you’ve approved a written price. It includes:

  • Safety problems such as a cracked flue or a gas connection that isn’t right are listed on their own line.
  • If the furnace or heat pump is near the end of its life, we show repair and replacement side by side.
  • Financing available.
  • What the written price covers: the diagnosis, the repair and any safety items we find.

Why homeowners call us

  • 24/7 service
  • Upfront written pricing before any work starts
  • Financing available
  • Registered with the City of Rockwall as a mechanical contractor
  • All major brands, including Carrier, Trane, Lennox, Rheem, American Standard, York, Daikin, Mitsubishi, Fujitsu, Amana, Bryant and Goodman
  • NATE-certified technicians

More for Rockwall: HVAC service in Rockwall, AC repair in Rockwall, AC installation in Rockwall. See also furnace repair and heating service and HVAC maintenance and tune-ups.

Also nearby: heating repair in Rowlett, heating repair in Garland.

Call 972-423-0012, open 24 hours.

Comprehensive HVAC Brand Expertise: Quality and Trust You Can Rely On

Throughout the years, our local HVAC repair company has amassed a wealth of experience working with a wide range of brands and their unique systems. Our highly trained technicians have hands-on expertise with several brands, such as Amana, Bryant, Carrier, Daikin, and Goodman. This extensive experience has equipped our team with the ability to master various repair techniques and maintenance practices, ensuring they can handle any issue, regardless of your system's make or model.

HVAC brands we service, including Amana, American Standard, Carrier, Bryant, Goodman, Trane, Ruud, Lennox, and Rheem

Selecting a dependable company like Dallas Heating and Air Conditioning is key to preserving your HVAC system's functionality and extending its life. Our team's extensive knowledge of various brands enables us to handle any challenge that may surface. Additionally, our focus on maintaining high levels of professionalism and customer care showcases our trustworthiness, delivering reliable, best-in-class solutions that give you confidence in our services.

FAQs

Frequently Asked Questions

What should I do if I smell gas in my Rockwall home?

If you smell gas, leave the house first, then call 911 and your gas utility from outside. Don’t touch the thermostat or light switches on the way out.

Why does my furnace turn on and off over and over?

That’s short cycling. Common causes include a clogged filter, a dirty flame sensor, an overheating furnace or a thermostat problem.

Do I need a permit for an AC or furnace replacement in Rockwall?

For a replacement, yes. Rockwall requires a permit when the condensing or heating unit is replaced; repairs such as a coil, contactor or refrigerant charge don’t need one. We pull it.

Are you registered with the City of Rockwall?

Yes. Dallas Heating and Air Conditioning is registered with the City of Rockwall as a mechanical contractor.

How do you price the work?

You get upfront written pricing before any work starts. Financing available.

Are you open 24/7?

Yes. NATE-certified technicians, 24/7. Call 972-423-0012.

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